How much does delivery cost?

Standard UK, First Class delivery is £3.50.  You can chose to upgrade to 1st Class Recorded delivery for an extra £1.

FREE delivery when you spend more than £50.

Orders to the USA, Europe and the rest of the world will vary depending on the cost of posting to your required destination.


How long will delivery take?

We generally post orders the next working day so you should receive your order within a few days. There might be extreme exceptions, such as very bad weather, which could cause your item to take a little while longer, but we will always dispatch next day wherever possible. Engraved items can take up to a week before we post.  Large orders are usually sent by courier or parcel service on a 3-6 day turnaround

Can I send a gift to a different address?

Yes! Simply enter the recipient's name and address as the delivery address.

Do I need to sign for it?

Only if you chose the upgraded Recorded Delivery option.  If your parcel is too big to fit through your letterbox, you may need to pick it up from your nearest Royal Mail Depot if you are not there to accept it, which may require a signature.

Returns

We hope you'll be happy with your order, but should you wish to return it, please do so within 7 days of receipt by notifying us via our Contact Us page.

We'll be happy to refund you fully once we have received your returned item. Please note that your return must be in all original packaging, unused and in a re-saleable condition or we will not be able to refund you.  The return of any item is your responsibility and for your safety, we recommend using a trackable service to return your order, preferably one which requires a signature on receipt.

For more detailed information, please see our Terms and Conditions.


Contact Us

If you want to get in touch with us for any reason, or in the unlikely event of a complaint, please email us or fill in the contact form, and we will get back to you within 48 hours.