Customer service

 

Pearls & Gems was established in 2008 with the sole aim of providing ladies everywhere with pretty every day beauty accessories with a sparkly, feminine touch! We supply everlasting glass nail files that slip easily into your handbag, crystal compact mirrors - each with a standard and magnified mirror, crystal pill boxes with three compartments, Swarovski crystal tweezers and other fabulous handbag accessories.  Our product range is always evolving with new ranges, styles and colours.

Customer service means everything to us and we strive to make sure that all our customers are happy with their purchases and receive a very quick response to any queries.  View our testimonials page to view some of the feedback we've had so far.  Our success is all thanks to our customers who continue to be very loyal and we aim to keep growing yet never losing our 'personal shopping' experience and service.

P&G started with a small selection of gifts which immediately proved hugely popular and we've since grown rapidly, increasing our product ranges and adding new lines in response to customer requests and fashion trends.

In 2009 we introduced an engraving service which our customers love!! We can engrave the majority of our compact mirrors with either a name or a date or a full 4 line service to include a special message.  For corporate customers, we can engrave your company logo and contact details if required.

Our compact mirror gifts sets were added in 2009, thanks to some lovely feedback from customers who wanted a ready made multiple item gift packaged in a beautiful linen style gift box and hand dressed with ribbon.  The initial range offered has grown since our first selections and since then we introduced the very popular 10% saving, so our customers get a bargain too!!